Welcome to the JKUAT Mombasa CBD Campus ICT Department. Our goal is to provide robust and efficient technological solutions that enhance learning, teaching, research, and administrative functions at the university. We are committed to ensuring seamless access to modern and innovative ICT resources for both students and staff.

Objectives

  1. To provide reliable and secure internet connectivity across the campus.
  2. To maintain and support the university’s IT infrastructure, ensuring minimal downtime.
  3. To offer user support and training for various university systems and software.
  4. To increase the university’s online visibility and engagement .
  5. To strengthen cybersecurity across campus so as to increase information safety
  6. To implement reliable ICT practices to reduce the environmental impact of the universities’ technological infrastructure.

services offered

Internet and Wi-Fi Access
Our campus provides reliable high-speed internet connectivity with Wi-Fi access available on all floors. Students and staff can stay connected seamlessly across the campus for academic, research, and administrative purposes. Students are encouraged to utilize the internet for accessing e-learning resources, conducting research, collaborating on projects, and staying updated with the latest advancements in their fields. The university also encourages students to Bring Your Own Device (BYOD) to ensure flexibility and ease of access to online resources.

Computer lab

The Computer Lab is located on the 8th floor, just before the library. It is equipped with modern desktops, high-speed internet, and essential software to support learning, research, and assignments. The lab is open to all students and staff during campus hours and is an excellent space for practicing IT skills, completing coursework, and conducting online research. Lab assistants are available to provide technical support when needed. Students are welcome to use their personal devices in the lab to supplement their learning experience.

Student IT Systems

The university provides several IT systems to enhance students’ academic experience and access to services.

Student Email

Every student is assigned a university email account for official communication and to enable access to other systems. Steps to create and log in to your email account can be accessed via the guide below.

Student Portal

The portal provides access to academic records, semester reporting, unit registration ,exam cards, fee statements, and more. To register or log in, follow the instructions available in the guide below

E-Learning (SODEL)

Our e-learning platform enables students taking common units (HIV/AIDS, Communication skills and Development studies ) to access course materials, conducts assignments CATS and Exams online. Learn how to set up your account by referring to the guide below:

E-Services
The E-Services platform is designed for essential administrative tasks such as fee payment and clearance for graduation. Students can submit clearance forms, and process graduation applications seamlessly. Detailed login and usage steps can be found in the following guides.

NOTE:For graduation clearance, various personnel are responsible for clearing students in specific departments. While most processes are completed online, delays can sometimes occur. In such cases, students are encouraged to visit the respective offices for follow-up. Below is a list of personnel responsible for clearance in each section.